Information We Collect: We collect personal information such as your name, email address, and payment details when you create an account or subscribe to our math manipulatives.
Usage: Your information helps us manage your account, process transactions, and enhance your experience with our manipulatives.
Data Protection: We implement security measures to protect your personal information, including encryption and secure transmission methods.
Third-Party Disclosure: We do not sell your information. We may share it with trusted partners solely for operational purposes, ensuring confidentiality.
Cookies: Our website uses cookies to improve your experience. You can manage cookie preferences through your browser settings.
Rights: You can access, correct, or delete your personal information at any time by contacting us.
Policy Changes: We may update this privacy policy occasionally and will notify you through our website.
Eligibility for Refunds: Refunds are available for defective or damaged items. If you receive a faulty product, please contact us within 7 days of delivery.
Return Process: To initiate a return, you must obtain a Return Merchandise Authorization (RMA) from our customer support team. Returns must be sent back in original packaging with all accessories included.
Refund Timing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Refunds will be processed within 5-7 business days.
Non-Refundable Items: Certain items, such as digital downloads and personalized products, are not eligible for refunds.
Order Cancellation: You may cancel your order within 24 hours of purchase for a full refund. After 24 hours, orders are processed and cannot be canceled.
How to Cancel: To cancel an order, please contact our customer support team as soon as possible with your order details.